Key Account Manager

Company Overview: Sesa Care Private Limited is a leading Indian manufacturer and exporter of ayurvedic hair care products. We combine the science of 5000-year-old Ayurveda with modern, best-in-class manufacturing practices to provide authentic, affordable, and honest Ayurvedic hair care products to consumers around the globe. As one of the pioneers and market creators of the anti-hairfall category, Sesa has powerful brand recall, good distribution network across India, and a strong market share. Our products are also exported to over 20 countries across Asia, Africa, and Europe. Sesa was launched in 1995 by Ban Labs Private Limited, a family-owned business, as a specially formulated ayurvedic hair oil. Since its inception, multiple products were launched by the Ban Labs under the Sesa brand umbrella, and a strong brand presence was created PAN India over the last 25 years. Sesa Reborn: In 2018, SESA brand was acquired by True North, a leading Private Equity firm that focusses on transforming mid-sized profitable businesses into industry leaders and has a combined corpus of USD ~3 billion. As a result of this acquisition, Sesa Care Pvt. Ltd. was formed as an organization on 1st Oct 2018. Within the first two years, we have transformed from a family-owned traditional business to a new-age, innovation focused & professionally run organization with high aspirations. We aspire to be the fastest growing, most profitable, & resilient mid-size FMCG company in India in the next 5 years. Recently, we have been acquired by Dabur which includes the acquisition of 51% of Sesa's preference shares from True North. Our ways of working - The Sesa Style: Our ways of working are unique which we refer to as The Sesa Style. Simply put, Sesa Style is all about giving your best at everything you do with complete ownership. This is deeply ingrained in our day to day working culture here at Sesa. At the core of Sesa style is our ROSE FRAMEWORK which emphasizes on Respect for individual, Taking Ownership of completing one’s task by focusing on Speed and Execution excellence for every initiative undertaken. Why work with us? If you wish to pursue a career with us, below are some of the things which can look forward to: Flat Hierarchical structure which enables visibility and empowers people to be greater-than-their- job-roles to whom the document has been forwarded and is deemed confidential and protected by law. Celebrating small wins & big victories: Robust monthly rewards and recognition platform to recognise employees’ contribution and reward them on continuous basis. High emphasis on Technology: At Sesa, we have embraced technology from Day 1 and it is at the core of everything that we do, be it Sales Force Automation, or Digital HRMS or data enabled business insights. Contemporary Policies & Practices: Flexible, easy to understand and at par with industry standards. Employees at the centre of all decisions: Continuous connect and feedback from all employees through our Your Voice Program Employee Wellbeing: Mental and physical wellbeing of Sesaites is of paramount importance to us. Hence, we have invested in multiple initiatives like Employee Assistance Program, Group Mediclaim, COVID-19 Insurance Cover, Group Personal Accidental Policy and Group Term Life Insurance to take care of employee’ wellbeing holistically. Develop into your best self: As the company is in the growth phase, you get to work as a building block of the growth journey which is exciting and comes with a lot of empowerment, challenges, and opportunities to grow.POSITION OVERVIEW Major Deliverables: ➢Responsible for the growth, P&L of the Ecommerce Channel partners (Market Place) ➢Build on the existing business by adding and managing new categories and product portfolio listings on the marketplaces and co-own the P&L. ➢Develop plan, KPI and Goals to achieve for each Ecommerce partners. ➢Maintain ongoing relationships & communication with key stakeholders such as category managers, logistic service providers, vendor partners & digital marketing agencies. ➢Product Portfolio management - Assist the team with product sales and category performance inputs to optimize the product portfolio from time to time. ➢Monitoring product/ ASIN performance, rankings, ratings, and customer reviews to drive sales. ➢Manage performance marketing on ecommerce channels. ➢Possess complete ownership of the accounts including sell out, inventory planning & category relationship. ➢Analyze performance metrics for the online marketplace and provide insights on overall performance by creating relevant reports. ➢Track and Analyze performance metrics and implement strategy to improve sales from both channel and SKU level ➢Responsible for product content on the Partners Website ➢Identify new ecommerce trends and opportunities for business growth and implement action plans Reports to: Head – Online BusinessPERSON OVERVIEW Qualification & Experience – •Preferably an MBA in Marketing •3-5 years of overall work experience in D2C companies/Beauty & Personal Care/ relevant digital agencies are mandatory.Essential Attributes (Experience / Exposure characteristics): •Experience with eCommerce marketing and digital sales drivers with marketplace and channel advisors : In depth knowledge of the market places – Amazon (India), Flipkart, SnapDeal, Big Basket, Nykaa, Purplle or Quick Commerce will be an added advantage •Demonstrated understanding of marketplace portals, performance marketing platforms, analytics, reporting and content management systems and processes. •Self-motivated and able to work independently as well as part of a team in a fast-paced environment with changing priorities and show constant entrepreneurial initiative. •IT skills Excellent knowledge of MS office tools, especially Excel and Powerpoint. •Digitally savvy Comfortable with use and operations of digital media/ apps and Ecommerce tools/apps. •Must be fluent in both written and verbal English.Desirable Attributes •Strong project management skills •Experience of Ecommerce Platforms while working at the Brand side is a plus. Behavioral Competencies: Result Orientation, Analytical thinking, Data driven mindset, Customer Orientation (External & Internal), Business Acumen, Team working, Entrepreneurial mindset

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