Customer Experience Manager

A New Age, focused Asset Management and Financial Advisory Platform serves a vast diaspora of institutional and retail customers across India is hiring a Manager with expertise in Mutual Fund order processing (BSE STAR MF) and working knowledge of AIF & PMS.Job Location :#MumbaiCTC - Upto 20 LPAJob Responsibilities:Platform Mastery: Manage end-to-end Mutual Fund order processing on BSE StAR MF, ensuring 100% accuracy and timely execution.Onboarding & Compliance: Lead the client onboarding journey by managing KYC, documentation, and rigorous compliance standards.Advisory Support: Act as the operational right hand to Relationship Managers and Advisors, providing technical support for AIF and PMS products.Stakeholder Synergy: Coordinate with AMCs, custodians, and internal teams to eliminate operational bottlenecks.Client Centricity: Resolve complex service requests and transaction queries with speed and professionalism.Reporting: Generate insightful client statements and performance reports that add value to the advisory process.What We’re Looking For:- Experience: 5+ years in Wealth Management, Banking, or Financial Services operations. - Technical Edge: Hands-on expertise with BSE StAR MF is non-negotiable. - Product Knowledge: Strong foundations in Mutual Funds, with a working grasp of Alternative Investment Funds (AIF) and Portfolio Management Services (PMS)..#Hiring #WealthManagement #MutualFunds #BSEStarMF #AIF #PMS #FinanceJobs #RelationshipManager #OperationsJobs

Apply Now