Sailpoint/Forgerock

Skill: Sailpoint/ForgerockExperience : 5 to 10Location : Any (Remote also) **Job Summary:** We are seeking an experienced **SailPoint IdentityIQ (IIQ) Developer/Consultant** to join our team and contribute to the design, development, and implementation of identity governance and administration (IGA) solutions. The ideal candidate will have expertise in **SailPoint IIQ**, a deep understanding of identity management processes, and hands-on experience in integrating and customizing IIQ to meet business requirements. **Key Responsibilities:** - Monitor the performance, health, and availability of SailPoint IIQ systems. - Respond to and resolve incidents related to identity provisioning, access requests, and governance workflows. - Provide technical support to end-users and stakeholders for SailPoint IIQ-related issues. - Investigate and resolve errors in SailPoint workflows, rules, and policies. - Debug and resolve issues with connectors (e.g., Active Directory, LDAP, databases) and integrations. - Work with logs and error traces to identify and fix root causes. - Perform regular system maintenance, including backups, system checks, and updates. - Assist in applying patches and upgrading SailPoint IIQ components to maintain compatibility and performance. - Monitor scheduled tasks and address any failures or anomalies. - Manage user identities, roles, and entitlements within SailPoint IIQ. - Assist users with access issues, password resets, and access certification processes. - Handle provisioning and de-provisioning of user accounts and access rights. - Maintain detailed documentation of support activities, troubleshooting steps, and system configurations. - Create and maintain knowledge base articles for common issues and their resolutions. - Generate reports on identity governance metrics, such as access certifications, orphan accounts, and policy violations. - Work closely with the development and security teams to escalate and resolve complex issues. - Collaborate with stakeholders to ensure compliance with internal and external regulatory requirements. - Participate in periodic system audits and provide data for audit requests. **Good To Have:** - Design and implement **SailPoint IIQ solutions** for user lifecycle management, access certification, role management, and compliance. - Customize IIQ workflows, rules, and configurations to meet organizational needs. - Develop and maintain IIQ connectors to integrate with various systems, directories, and applications. - Configure and manage identity policies, entitlements, and roles in SailPoint IIQ. - Support the implementation of governance processes, such as access reviews and policy enforcement. - Ensure compliance with internal and external regulations through IIQ solutions. - Integrate IIQ with applications, databases, and other IT systems for seamless identity and access management. - Develop scripts (e.g., BeanShell, Java) for extending IIQ functionalities.

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