Zuora Billing Specialist

Title - Zuora Billing Specialist Type - Contract Location - RemoteRoles and Responsibilities: - Serve as the SME for Zuora Subscriptions, Billing, Accounts Receivable, and Revenue, providing expert guidance and support. - Collaborate with global accounting and billing teams to manage and optimize the entire Q2C landscape. - Gather requirements, plan, architect, design, configure, develop, and test billing, cash, and revenue processes in Zuora. - Lead system integration efforts, ensuring seamless connectivity between Zuora and multiple upstream and downstream systems. - Drive automation and innovation in billing and revenue processes, enhancing efficiency and accuracy. - Manage product and pricing configurations, ensuring accurate data creation and maintenance in Zuora Billing and Revenue. - Work on system enhancements and compliance-related projects, ensuring scalability and alignment with business needs. - Oversee customer master data management and integrations with external systems. - Develop and execute system conversions and implementations, ensuring smooth transitions and minimal disruptions. - Support month-end processes, including customer aging, AR to GL reconciliation, and reporting. - Utilize change management and Agile methodologies to drive continuous improvement and adaptability.Qualifications: - Bachelor's degree in Technology or an MBA. - Minimum of 7 years of experience in billing and revenue management, with at least 3 implementation experiences in the Zuora Quote-to-Cash cycle. - Strong knowledge of Zuora subscriptions, billing, product and pricing management, and Zuora Revenue (ASC 606). - Proven experience with integrations involving Zuora, Salesforce, Oracle ERP, Banks, Payment Gateways, and Avalara tax. - Excellent communication skills, with the ability to effectively convey complex information to stakeholders at all levels.Tools and Technologies: - Proficiency in the Zuora platform, including objects, custom events, and workflows. - Experience with Zuora API and Salesforce integration. - Familiarity with Avalara for tax compliance. - Understanding of Agile methodologies and change management practices.

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