Mail Administrator

Job Title: Mail Administrator – L2 (HCL Domino)Job Type: Full-timeExperience: 2+ yearsLocation: VadodaraJob Role: Responsible for administration, support, and maintenance of HCL Domino/Notes mail environment, ensuring high availability, performance, and secure communication services. The role involves managing mail servers, user access, system configurations, troubleshooting mail flow issues, and supporting enterprise messaging infrastructure.Experience:Total Experience: Minimum 2+ years in HCL Domino/Notes administration and supportHands-on experience in managing enterprise mail environments with exposure to monitoring, troubleshooting, and maintenance activities.Education Qualification:Min. Education: B.E / B.Tech / MCA / M.Sc (IT) or equivalent from a recognized instituteTechnical Skills:Mail Platform: HCL Domino Server, IBM Notes Client, Traveler, VerseServer Management: Installation, Configuration, Upgrades, PatchingMail Operations: Mail Routing, Replication, Database ManagementUser Management: Provisioning/De-provisioning, Mailbox Management, Access ControlSecurity: ID Files, Certificates, Spam Filters, Policy ManagementMonitoring & Troubleshooting: Performance Monitoring, Mail Flow Issues, Latency ResolutionBackup & Recovery: Backup Operations and Disaster Recovery ProcessesOperating Systems: Basic knowledge of Windows Server and LinuxDirectory Services: Active Directory (basic integration and understanding)ITSM Tools: Incident, Problem, and Change Management (ITIL-based)Relevant Skills:Administering and managing HCL Domino servers and Notes clientsHandling mail routing, replication, and database maintenanceTroubleshooting mail delivery issues, latency, and user-level problemsManaging user authentication, ID files, and certificatesImplementing and maintaining mail security policies and controlsPerforming server upgrades, patching, and configuration changesMonitoring system performance and ensuring high availabilitySupporting backup and disaster recovery operationsCollaborating with L3 teams for escalations and issue resolutionRoles & Responsibilities:Administer and manage HCL Domino servers and Notes clients including Traveler and VerseMonitor mail server performance and ensure system uptimeHandle user provisioning, mailbox creation, and access managementPerform server installations, upgrades, patching, and configurationsManage mail routing, replication, and database maintenanceTroubleshoot mail flow issues, delivery failures, and user access problemsManage user authentication, ID files, and certificate lifecycleImplement and maintain security policies including spam filtering and access controlPerform regular backups and support disaster recovery processesSupport ITIL-based incident, problem, and change management activitiesCollaborate with L3 teams for complex issue resolution and escalationsMaintain documentation, SOPs, and operational proceduresIf you are passionate about managing enterprise mail systems and ensuring seamless communication infrastructure, this role is for you.Apply Now or share your resumes at: Thanks & Regards,TA Team

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