Lead Linux Support Engineer

Job Title: Lead Tech Support Engineer (Linux) Role: Software and Hardware Infrastructure Implementation and Support Experience: 10+ years of experience in the role of Software and Hardware Infrastructure implementation and support Location: Indore, MP – Work from office Education Qualification: BE (IT/Computers), MCA Roles and Responsibilities - Identify Hardware and Software requirements related to Product Implementation. - Keep yourself updated with latest trends in Hardware and Software Infrastructure - Design highly available product deployment architecture, networking architecture and storage architecture, virtualization architecture. - Design network security as per the requirement of customer. - Design and deploy Hardware, Software and Application monitoring tools. - Use automation for deployments and system upgrades - Diagnose customer reported problems or configuration issues and recommend possible solutions within agreed SLAs - Provide technical reviews of user documentation, product requirements documents, product videos and other functional specifications. Must Have Skills: - Design and deployment of infrastructure architecture (servers, storage, virtualization, networks). - Hands-on experience in IT infrastructure deployment and support (servers, operating systems, Linux, Kubernetes, virtualization, cluster setup). - Hands-on experience with operating systems (Oracle Linux, Ubuntu) and basic application support. - Experience handling large customers and providing remote support (OS, K8s) - Strong understanding of databases and multi-tier application workflows. - Experience in deploying and supporting large-scale infrastructure projects. - Creation of HLD, LLD - Linux - Linux Virtualization – KVM/Oracle Virtualization - Experience in Ansible, Python, Shell Scripting - Experience in using monitoring tools like Nagios etc.

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