D365 Finance & Operations (D365FO) – Finance Functional Support (L1/L2)

D365 Finance & Operations (D365FO) – Finance Functional Support (L1/L2) Company:Mindzer Systems Location:India (Remote/Hybrid — may require working from our India office when needed)About Mindzer Systems Mindzer Systems is a technology consulting firm specializing in Microsoft Dynamics 365 implementations—especiallyFinance & Operations (D365FO) —and cloud-based business solutions. We foster a supportive environment built on collaboration, ownership, and continuous growth.Role Overview We are hiring aD365FO Finance Functional Support Specialist (L1/L2)to support day-to-day operations for D365FO Finance. This is asupport-focused role(not a pure implementation role). The ideal candidate has2+ yearssupporting D365FO Finance and isfamiliar with India localization concepts and compliance flows .Important:Candidates must have proven D365FO Finance support exposure and familiarity with India localization.Key Responsibilities ProvideL1/L2 functional supportfor D365FO Finance modules ( GL, AP, AR, Cash & Bank, Fixed Assets , etc.) Troubleshoot common issues: posting errors, settlements, workflow issues, rounding differences, master data problems Support end users, document fixes, and maintainFAQs / knowledge base Coordinate escalation to internal functional/technical teams or Microsoft when required Assist with testing and validation for patches, hotfixes, and enhancements Support UAT activities during upgrades or rollouts (as needed)India Localization (Familiarity Required) Must be familiar with the concepts and flows of: GST / RCM TDS/TCS E-Invoice / E-Way Bill Multi-branch taxation basics (as applicable) (Hands-on implementation depth is not mandatory, but the candidate must understand the processes and be able to support users.)Requirements 3+ yearsexperience inD365FO Finance support or functional role Good understanding of finance processes (AP/AR/GL) and troubleshooting mindset Familiarity withDMF(import/export) is a plus Strong communication skills and documentation ability Microsoft certifications are a plus

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