Customer Service Specialist

Location: Dahisar, MumbaiRole DescriptionThis is a full-time on-site role for a Customer Service Specialist located in Mumbai. The Customer Service Specialist will be responsible for addressing customer inquiries, ensuring satisfaction through effective communication and problem resolution, and maintaining high standards of customer service. Day-to-day tasks include handling customer support via phone or email, ensuring a seamless customer experience, and maintaining professional and courteous communication at all times.QualificationsProficiency in Customer Support and Customer Service to assist and resolve client inquiries efficientlyStrong skills in enhancing Customer Experience and driving Customer SatisfactionExceptional Phone Etiquette and professional communication abilitiesExcellent organizational and problem-solving skillsPrevious experience in a customer service or support role is preferredAbility to work collaboratively in a team-focused environmentProficient in using customer relationship management (CRM) tools

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