Content Creator & Customer Relationship Management

Job OverviewWe are seeking a Junior Content Creator for Customer Relationship Management, based in Tiruchirappalli. The role is full-time and requires 1 to 3 years of work experience. The ideal candidate will be responsible for developing engaging content and managing customer relationships to enhance brand presence and client satisfaction.Qualifications and SkillsProven ability to develop and execute a comprehensive content strategy aligned with marketing goals.Excellent copywriting skills, ensuring clear, engaging, and error-free content.Social Media Marketing (Mandatory skill) expertise for promoting content across platforms effectively.Strong content creation skills, including graphics, videos, and written materials (Mandatory skill).Customer relationship management skills for maintaining positive client interactions and feedback (Mandatory skill).Proficiency in content creation tools like Adobe Creative Suite, Canva, etc. (Mandatory skill).Ability to analyze content performance metrics and optimize strategies for better engagement.Attention to detail, ensuring all content aligns with brand guidelines and voice.Roles and ResponsibilitiesCreate and curate high-quality content for various channels, including social media, blogs, and newsletters.Collaborate with the marketing team to develop content strategies that enhance brand visibility.Manage and optimize social media profiles to increase engagement and reach.Implement customer relationship management strategies to strengthen client interactions and satisfaction.Utilize content creation tools to design compelling and visually appealing content.Monitor content performance and use analytics to refine and improve strategies.Ensure all content aligns with the company's brand identity and tone.Stay updated with the latest trends in content marketing and customer relationship management.

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