HR Service Delivery Specialist

Job Title: HR Business Partner We are seeking a proactive and supportive Human Resources professional to join our team within the care home sector. As an integral part of our organization, you will play a key role in providing administrative support across all areas of HR. Provide maintenance and upkeep of accurate employee records, update databases, and manage HR documentation. Assist with preparation of employment contracts, letters, reports, and reference requests. Support onboarding and induction process for new starters, ensuring all documentation is completed correctly and on time. Help with placing job adverts, arranging interviews, and communicating with candidates. Coordinate pre-employment checks, including references and right to work documentation. Prepare welcome packs and ensure a smooth start for new team members. Act as first point of contact for staff queries, offering guidance on HR policies and procedures. Support maintaining absence records, probation reviews, and performance-related documentation. Assist organizing employee engagement activities, staff recognition initiatives, and wellbeing events. Ensure personnel files are up to date, accurate, and compliant with data protection regulations. Maintain training records and assist monitoring compliance with mandatory training requirements. Support audits and inspections by ensuring HR documentation is complete and readily available. Key Skills & Qualifications: Previous experience in an HR support or administrative role (experience in healthcare or social care is advantageous). Strong organizational skills and excellent attention to detail. Good working knowledge of HR processes and best practice. Competent in using Microsoft Office and HR information systems. Excellent written and verbal communication skills. CIPD Level 3 qualification or higher is required Desirable Attributes: Approachable, empathetic, and professional manner. Passion for supporting staff who deliver essential care services. Team player with a proactive attitude and willingness to learn. Ability to prioritize tasks and manage workload in a fast-paced environment.

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