Customer Support

We’re hiring: Customer Support Specialist (Remote, US) | StreetFDN$90,000 to $140,000 + equity + benefitsRemote-first (US) | Full-time | Start ASAPStreetFDN is building the next chapter of how internet-native communities and businesses operate. We’re looking for a Customer Support professional who loves helping people, solving problems, and making systems better.This is not a “ticket-closing” job. You will be a key part of how StreetFDN earns trust, retains users, and turns support into a product advantage.What you’ll doBe the front line for customers across email/chat (and sometimes calls), solving issues quickly and kindlyTroubleshoot product questions with a calm, structured approachIdentify patterns, write clear help docs, and improve support workflowsPartner with product/engineering to escalate bugs and close the loop with usersBuild relationships with power users and help them succeed

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