SCOM Admin & Datadog Monitoring

Job Title: SCOM Admin & Datadog Monitoring Location: 100% Remote § System Setup and Configuration: Installing, configuring, and maintaining messaging systems such as email servers, instant messaging platforms, and collaboration tools. § User Management: Creating, modifying, and deleting user accounts, managing permissions, and ensuring secure access to messaging systems. § Performance Monitoring: Monitoring the performance of messaging systems, identifying and resolving any performance issues. § Monitoring IT Infrastructure: Continuously monitoring servers, applications, and network devices to detect and respond to issues. § Alert Management: Configuring and managing alerts to notify administrators of potential issues and responding to these alerts promptly. § Performance Analysis: Analyzing performance data to identify trends, potential bottlenecks, and areas for improvement. § User Authentication: Assisting users with multi-factor authentication (MFA) processes, including setting up and troubleshooting RSA SecurID tokens or mobile authentication apps. § Access Management: Managing user access permissions, ensuring that users have the appropriate level of access based on their roles. § Technical Support: Providing technical support for VPN connectivity issues, helping users troubleshoot and resolve access problems.

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