DMC Specialist

Company Description Novella Holidays is a travel and destination management company based in Thrissur, Kerala, offering personalized travel experiences and reliable B2B solutions across India and international destinations. We specialize in curated holiday packages, group tours, corporate travel, and bespoke itineraries tailored to suit every traveler’s needs. As a growing Destination Management Company (DMC), Novella Holidays partners with global travel agents and tour operators, ensuring seamless ground handling, exceptional service quality, and authentic local experiences. Our mission is to make every journey memorable by combining professional expertise with a personal touch. Services: Domestic & International Holiday Packages Hotel Bookings & Transfers Visa Assistance Group Tours & Corporate Travel B2B DMC Services Head Office: Thrissur, Kerala, India Role Description This is a full-time on-site role for a DMC Specialist located in Thrissur. The DMC Specialist will be responsible for day-to-day tasks including managing and coordinating destination management company operations, developing travel packages, creating itineraries for clients, building relationships with vendors, and ensuring customer satisfaction. The DMC Specialist will also handle logistics, liaise with travel agents, and oversee booking processes. Qualifications Experience in Travel and Tourism management Knowledge of local and international destinations Strong Customer Service and Relationship Management skills Excellent organizational and multitasking abilities Ability to work independently and as part of a team Good communication and interpersonal skills Knowledge of booking systems and travel software is a plus Bachelor's degree in Tourism, Hospitality, Business Administration, or related field

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