Head – Publications

Role: Head – PublicationsLocation: Thane (Hybrid) / RemoteJob SummaryAn opportunity for an experienced Publications leader to drive high-quality scientific communications delivery, lead large teams, and manage client engagements. The role combines functional expertise, people leadership, and business growth, with a strong focus on quality, efficiency, and process excellence.Key Responsibilities1. Delivery & Quality Excellence- Lead publications teams to deliver high-quality scientific documents - Ensure adherence to timelines, quality standards, and compliance - Conduct robust review and quality checks across deliverables2. Team & People Leadership- Manage Team Leads and large teams to drive productivity and efficiency - Coach, mentor, and build capability across functional and leadership levels - Drive hiring, retention, and succession planning3. Operations & Process Excellence- Monitor project metrics, utilization, and delivery performance - Identify gaps and implement CAPA, process improvements, and training interventions - Drive automation and efficiency initiatives4. Client & Stakeholder Management- Engage with clients to understand processes, governance, and expectations - Partner with Account/Alliance teams to strengthen relationships - Ensure effective communication and escalation management5. Business Growth & Account Management- Own revenue, billing, forecasting, and budget for assigned accounts - Drive account growth through farming and cross-selling - Support business development through client mapping and opportunity identificationKey Requirements- 15+ years of strong experience in scientific publications/medical writing leadership - Proven track record in team management, client engagement, and delivery excellence - Experience in account management and business development - Strong understanding of process improvement, quality frameworks, and compliance

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