Key Account Manager

Company DescriptionChimpzLab is a digital experiences company helping brands enhance their online presence through AI-powered solutions —where design, content, and AI come together to help brands connect and grow.Our expertise spans branding, content marketing, and AI-driven digital solutions to enhance customer engagement, streamline operations, and elevate brand impact.Role DescriptionThis is a full-time on-site position based in Thane for the role of a Key Account Manager. As a Key Account Manager, you will handle strategic accounts, maintain client relationships, identify opportunities for business growth, and ensure optimal customer satisfaction. Responsibilities include developing and executing account plans, managing client communications, analyzing data to improve performance, and coordinating with internal teams to meet client goals.Qualifications- Prior 1-2 years Account Management experience in Marketing or Branding Agency - Experience of serving clients from different industries, sectors. - Experience of working with different teams including third party vendors to ensure customer delivery. - Ability to take end to end ownership of client delivery to ensure highest level of client satisfaction, retention and growth. - Excellent Customer Service skills, focusing on building and maintaining positive client relationships - Ability to work in an on-site, collaborative team environment at our Thane location - Bachelor's degree in Business, Marketing, or a related field preferredBenefits- Collaborative and Rewarding Work Culture - Health Insurance and Annual Medical Health Check-ups - Strong Career Growth Opportunities

Apply Now