Pre-Sales Associate- Remote

About AmberAmber is a leading global student housing platform, helping students around the world find and book their perfect accommodation seamlessly. We’re on a mission to build a trusted and loved brand that speaks to young people globally.Job Title: Pre- Sales Associate- USLocation: RemoteWork Hours: 9 (Rotational); 5.5 days per weekShift Timings: 11 AM- 7 PM, 1 PM- 9 PMCompensation: Upto ₹3.6 LPA (Fixed)Role OverviewAs a Pre-Sales Associate (Outbound), you will be responsible for connecting withpotential students referred by Amberʼs partners, understanding their futurehousing needs and their student journey, and building long-term engagementthrough consistent communication and trust-building.You will educate students about the housing process, maintain regular touch-points, and nurture interest until they are ready to move forward with a booking —ensuring a smooth handover to the Sales team.Key ResponsibilitiesOutbound Engagement: Proactively reach out to students shared by partners via calls, WhatsApp, and emails.Lead Nurturing: Build and maintain long-term relationships with students by educating them about Amberʼs offerings and the booking process.Lead Qualification: Identify genuine interest, capture detailed requirements(location, budget, move-in dates), and categorize leads by readiness.Pipeline Management: Track every leadʼs journey from initial contact to sales handover using CRM tools.Follow-ups: Regularly follow up with potential students to keep them engaged and informed.Collaboration: Coordinate with the Sales team to ensure smooth lead transfer when a student is ready to convert.Performance Tracking: Maintain and report key funnel metrics:-Catered to Interested (%) – conversion of contacted leads into interested prospects.Interested to Sale (%) – conversion of interested leads into final sales through the sales team.Pre Sales Job DescriptionFeedback Loop: Share insights on partner lead quality, student objections, and communication gaps for process improvement.Key Skills & QualificationsBachelorʼs/Diploma degree in any field.0-2 years of experience in any inside sales roleExcellent communication skills (spoken and written English essential).Strong interpersonal skills with a friendly, empathetic, and proactive approach.Comfort with high-volume calling and structured outreach.Familiarity with CRM tools (LeadSquared/Salesforce) and lead managementprocesses.Ability to multitask and prioritise in a fast-paced environment.Data-oriented mindset with comfort in reporting and tracking funnel metrics.Why Join AmberWork in a dynamic, data-driven sales environment.Build skills in relationship management, sales strategy, and CRM operations.Clear growth trajectory toward Sales or Partnership roles

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