Sales Counselor

Inside Sales Executive – Financial Assistance Industry Location: Thane, Mumbai Shift: 7:30 PM – 4:30 AM IST (Fixed, Canada overlap) Employment: Full-time, Permanent Reflective Customer Solutions (RCS) is a specialized contact center supporting Licensed Insolvency Trustees (LITs) across Canada. We handle back-office operations, sales, and client support for federally regulated debt relief programs. Our work directly impacts Canadians struggling with financial distress, helping them legally reduce debt through government-approved solutions. We are looking for Inside Sales Executives to join our India team. You will work exclusively with Canadian clients/leads, guiding them through their first conversation about financial relief options. This is not cold calling, our leads come from inbound sources such as social media, referrals, and marketing campaigns. ResponsibilitiesMake outbound calls to clients who submit an inquiry on our website. Understand debtor needs and explain the Federally Regulated Program. Build trust through clear, transparent communication. Achieve individual and team sales targets. Maintain accurate records in CRM and follow up consistently. Coordinate with the internal team to ensure smooth application processing. Contribute to sales strategies and team growth initiatives. RequirementsProven sales or collections experience preferred (BPO, financial services, or international voice process). Strong spoken English with a neutral accent. Active listening and ability to handle objections. Resilience under pressure and ability to manage emotions. Excellent phone presence and presentation skills. Comfort with CRM systems and multi-tasking. Minimum graduate degree required. Willingness to work permanent night shift (7:30 PM – 4:30 AM IST). What We OfferBase salary plus attractive commission structure. Fixed night shift with weekly offs. Growth opportunities in a fast-expanding international business. Modern office environment in Thane. Supportive, performance-driven culture. At Reflective Customer Solutions, your success directly impacts lives in Canada. If you are motivated, persuasive, and want to grow in an international financial services environment, apply now.

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