Cisco Voice Engineer

Job Title:Timings: 7.30pm to 4.30am IST M-FLocation: Kolshet, Thane West (Work from office)Total Experience: 5 + yearsAvailability : Immediate to 15 daysAbout the Company AMSYS ™Group, We pride ourselves on 23 Years of excellence basedon the principles of integrity, honor, and mutual gain. As future decisions are made, we arealways keeping in mind the prosperity of the AMSYS Family. Amsys IT Services Pvt Ltd ispart of this group based in Mumbai.Website: DescriptionEnterprise networking across cloud and on‑prem with deep Cisco, Fortinet, Juniper, and voice/collaboration.Configure, secure, and support switching, wireless, firewalls, and UC/contact center platforms to deliver high availability and performanceKey Responsibilities:- Design, implement, and support LAN/WAN/WLAN across multi-site and cloud environments. - Configure and administer Cisco FTD, Cisco ISE, Meraki, Catalyst, and Nexus. - Manage Fortinet FortiGate policies (NAT, VPN, ACLs) and network segmentation. - Operate Cisco Wireless Controllers and optimize enterprise Wi‑Fi. - Support Cisco voice (CUCM/Call Manager on‑prem), SIP trunks/SBCs, QoS, and dial plan changes. - Integrate/manage cloud UCaaS (e.g., Webex Calling, Teams Phone, RingCentral) and Contact Center(UCCX/UCCE/Webex CC). - Troubleshoot performance and incidents; maintain diagrams, runbooks, and change records. - Plan/execute upgrades, patches, and lifecycle refreshes with minimal downtime.Required Skills & Qualifications:- Cisco: FTD, Meraki (switching), Catalyst, Nexus, Wireless Controllers, ISE, CUCM (on‑prem Call Manager),VoIP/Voice, SIP, QoS. - UC/CC: Cloud UCaaS platforms and Contact Center (UCCX/UCCE/Webex CC preferred). - Security/Edge: Fortinet FortiGate firewalls; site‑to‑site/client VPNs, NAT, ACLs, policy design. - Juniper: Wireless/switching administration (operations, upgrades, tuning). - Environments: Cloud and on‑prem networking; routing/switching, HA/DR, monitoring/observability. - Strong troubleshooting/documentation; cross‑team collaboration.Nice to Have:- Certifications: CCNA/CCNP, Fortinet NSE, Juniper JNCIA+, CWNA/CWNP, ITIL. - SBCs (CUBE/AudioCodes), automation (Python/Ansible), Infrastructure as Code.

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