Job Title:
Process Associate
Company: Career Comfort
Location: Thane, Maharashtra
Created: 2026-03-06
Job Type: Full Time
Job Description:
Customer Support Executive – US Healthcare (Inbound Voice)- LocationSalt Lake, Sector V, Kolkata (On-site with complimentary cab drop service)Shift & Schedule- Night Shift aligned with U.S. time zones- Days Off: Fixed weekends – Saturday & Sunday- Rotation: Monday to Friday workweekCompensation & Benefits- In-hand Salary: ₹15,000–₹19,000 per month- Travel Allowance + Subsidized Meals- Free Cab Drop after night shift- Attendance Bonus: ₹1,000 per month- Annual Performance Bonus: Up to ₹15,000- PF & ESI coverageAbout the Role- Handle inbound voice calls from U.S. Healthcare service/customers—no sales, no targets.- Resolve queries professionally and accurately, ensuring timely issue resolution.- Listen actively, empathize, and provide clear, personalized support.Requirements- Strong communication skills in English (verbal & written), preferably US accent-neutral.- Minimum 12th pass; graduation or diploma is a plus.- Comfortable working night shifts in U.S. time zones.- Preferred: Fresher/Prior experienced, All are welcome.Interested candidates are encouraged to apply immediately:Call or WhatsApp: HR Gaurav 8767444049