Associate - Counselling

About the jobLocation: Thane, India (Work From Office)Experience Required: Minimum 1 YearIndustry: Overseas Education / Student CounsellingAbout the RoleWe are looking for a high-performing Counsellor with proven experience. This is a high-engagement rolethat requires a proactive and results-driven individual who can handle a large volume of studentinteractions daily (120–150 quality counselling calls) and consistently meet monthly and intake-specific targets.The ideal candidate will have a solid understanding of the education landscape and a successful trackrecord of guiding students through the admission process, from initial interest to final enrolment.Key Responsibilities Counsel and guide prospective students for higher education in the UK through 120–150outbound calls per day. Maintain a conversion rate of at least 25%, ensuring a strong follow-up mechanism and timelyclosures. Provide personalized counselling to students, helping them choose the best-fit universities andcourses based on their profiles and preferences. Stay up-to-date with the latest university application processes and scholarship opportunities. Achieve and exceed monthly conversion targets aligned with business goals. Maintain comprehensive case notes and track all leads and conversions via CRM tools. Work collaboratively with internal teams to enhance student experience and optimize counsellingeffectiveness. Share best practices with junior counsellors and contribute to team training efforts if required.Requirements 1+ years of experience specifically in counselling students for Study Abroad Strong knowledge of the Abroad Higher Education system, application timelines, and admissioncriteria across a broad range of institutions. Proven track record of meeting or exceeding student conversion targets in a performance-driven environment. Comfortable managing a high volume of student engagements daily in a structured, efficient,and professional manner. Excellent communication, interpersonal, and organizational skills. Familiarity with CRM platforms and basic computer tools (MS Office, Google Workspace, etc.). Ability to work independently and under pressure while maintaining a student-first approach.What We Offer A high-energy, performance-oriented work environment. The opportunity to work with one of the leading names in overseas education. Career growth based on performance and results. Ongoing training and professional development opportunities.

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