Assistant Manager

Job Title: Assistant Manager – Back Office OperationsLocation: ThaneExperience: 2–3 years as a Team Leader in Back Office ProcessSalary: Up to ₹6 LPAShift: 24/7 (Rotational)About the Role:Our client in Thane is looking for a skilled and proactive Assistant Manager (AM) to lead and manage back-office operations. The ideal candidate must have hands-on experience leading teams in a reputed organization and should possess excellent communication and people management skills.Key Responsibilities:- Lead, mentor, and manage a back-office operations team. - Ensure smooth day-to-day functioning of processes with high accuracy and efficiency. - Monitor team performance, set KPIs, and ensure delivery of SLA targets. - Handle escalations, resolve operational issues, and maintain process quality. - Prepare and share daily/weekly/monthly reports with management. - Coordinate with internal stakeholders to ensure operational alignment. - Drive process improvements to enhance productivity and accuracy. - Support training and development activities for process executives.Required Skills & Qualifications:- Graduate in any discipline (preferred). - 2–3 years of proven Team Leader experience in a back-office process from a reputed organization. - Strong communication (verbal & written) and interpersonal skills. - Ability to manage teams in a fast-paced environment. - Strong analytical, reporting, and decision-making abilities. - Flexibility to work in 24/7 rotational shifts.Benefits:- Opportunity to work with a reputed client. - Growth-oriented role with team management exposure. - Competitive salary up to ₹6 LPA.How to Apply:Interested candidates can share their updated CV at:umakanta.patro@

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