Human Resources Business Partner

HR Business Partner (Night Shift)Location: ThaneShift: Night Shift (US/UK Time Zone)Role OverviewWe are looking for an experienced HR Business Partner to support night-shift operations and collaborate closely with business leaders and employees. The role focuses on employee engagement, performance management, grievance handling, and driving people initiatives in a fast-paced BPO/KPO environment.Key Responsibilities- Drive employee engagement through regular connect sessions, activities, and pulse checks - Conduct skip-level meetings and RAG (Red-Amber-Green) reviews to monitor employee sentiment and performance health - Manage Performance Improvement Plans (PIP) and coach managers and employees to achieve defined goals - Partner with business leaders on people-related matters and provide proactive HR guidance - Handle employee grievances effectively, ensuring timely and fair resolution - Support talent retention initiatives and internal mobility strategies - Maintain accurate HR processes, documentation, and reportsRequirements- 2–4 years of experience as an HR Business Partner or HR Generalist - Prior experience in a BPO/KPO environment is mandatory - Strong interpersonal, communication, and conflict resolution skills - Ability to work independently during night shifts - Comfortable collaborating with cross-cultural, global teamsSkillsHR Business Partnering, Employee Engagement, Performance Management, PIP Handling, Grievance Management, Stakeholder Management, HR Operations, Night Shift Operations

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