Quality Assurance Automation Engineer

Job Opening: QA Automation Engineer (Tech Support) Job Details: Job Location: Surat (Office - Work from Office) Shift Timings:  US EST shifts (Flexibility required) (10 PM to 6 AM IST) Employment Type: Full-time Salary Range: As per market standards About the Role: We are looking for a QA Automation Engineer with strong expertise in Web, Mobile, and API test automation who can not only design and maintain scalable test automation frameworks but also collaborate closely with clients in a tech-support-focused role . The ideal candidate will have a mix of hands-on automation skills, client-facing experience, and the ability to troubleshoot complex testing scenarios . This role provides the opportunity to work on cutting-edge automation technologies , support global clients (flexibility with EST hours), and contribute directly to product adoption and customer success. Key Responsibilities: Design, write, and automate test cases for Web, Mobile, and API platforms using tools like Appium, Selenium, TestNG, Cucumber, Cypress, Postman, RestAssured, and JMeter . Build, optimize, and maintain custom automation frameworks leveraging Java, Appium, Selenium, Maven, TestNG, and CI/CD tools (Jenkins, CircleCI, Bitrise, GitHub Actions, etc.). Automate test cases for TestOS (TestGrid’s flagship product) and provide hands-on guidance to clients. Collaborate with clients to understand test requirements, troubleshoot issues, and provide technical support for automation and TestOS product usage. Deliver client demos, product walkthroughs, and feature explanations , ensuring smooth onboarding and adoption. Integrate automated scripts into CI/CD pipelines to ensure seamless continuous testing. Act as a technical point of contact for client queries related to automation best practices, framework design, and product integration. Work in an agile environment , contributing to sprint planning, QA strategy, and cross-team collaboration. Required Skills & Experience Bachelor’s degree in computer science , Engineering, or related field . 2+ years of hands-on automation testing experience (Web, Mobile, and APIs). Strong coding experience in Core Java . Proven expertise in building and maintaining automation frameworks . Proficiency in Selenium, Appium, TestNG, Maven, RestAssured, and CI/CD integration . Familiarity with modern QA practices such as BDD/TDD (Cucumber, JUnit) and shift-left testing . Experience with performance testing tools like JMeter. Strong understanding of test methodologies (functional, regression, integration, performance, smoke, UAT, etc.) . Excellent problem-solving skills with strong attention to detail. Strong written and verbal communication skills to engage with clients and cross-functional teams. Flexibility to work in US/EST time zones when required. Preferred / Good-to-Have Experience with cloud-based testing platforms (e.g., TestGrid, SauceLabs, BrowserStack, LambdaTest). Exposure to XCTest, Robot Framework, and Selenium IDE . Familiarity with API test automation frameworks and microservices testing. Prior experience in a client-facing or technical support role . Knowledge of Agile and DevOps practices . Why Join TestGrid? At TestGrid, we offer a dynamic work environment with ample opportunities for growth and development. Join us in shaping the future of software testing and be part of a team that values innovation, collaboration, and excellence. How to Apply: If you are a results-driven Java Developer looking to make an impact, we want to hear from you! Please submit your resume to with the subject line: "QA Automation Engineer (Tech Support) - TestGrid" TestGrid.io is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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