Site Reliability Engineer (T1)

Location: Surat (On-site, Shift Based) Company Description IAMOPS | Growth Fanatics DevOps is a full DevOps Suite company dedicated to supporting the growth of clients from MVP to Production. We are seeking a proactive and reliable Site Reliability Engineer (Tier-1) to join our Network Operations Center (NOC) 24/7 team in Surat (On-site, Shift Based) . As part of the NOC team , you will play a vital role in monitoring, troubleshooting, and responding to incidents to ensure maximum system uptime and performance. This is a shift-based role designed for individuals who thrive in fast-paced environments and are passionate about maintaining seamless IT operations. Key Responsibilities Perform Tier-1 monitoring, troubleshooting, and incident response for production systems. Work in 24×7 shifts to ensure system uptime, reliability, and SLA adherence. Escalate issues to DevOps, QA, FinOps, and Security teams as needed. Execute predefined runbooks and document resolutions. Maintain clear communication during incidents and handovers. Requirements 1–3 years of experience in IT operations, NOC, or support roles. Basic understanding of cloud infrastructure (AWS preferred). Strong troubleshooting and communication skills. Willingness to work in rotational shifts - Must Team player with a proactive attitude. Preferred Qualifications Familiarity with monitoring tools (New Relic, Grafana, CloudWatch). Exposure to incident management processes and ITIL basics. If you are ready to build your career in a 24/7 NOC environment , have a strong foundation in IT operations, and are eager to work with modern monitoring tools and cloud infrastructure, we want to hear from you. Be part of a dedicated growth team that keeps systems running smoothly and ensures reliability around the clock.

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