Customer Relationship Executive

Role & responsibilities Make outbound calls to potential customers and introduce company products or services. Handle inbound calls, resolve customer queries, and follow up on leads. Convert potential leads into actual business opportunities and achieve sales targets. Maintain accurate daily call records and update data in Excel / CRM systems. Qualify leads and forward them to the sales team for further coordination. Prepare and share daily / weekly reports using MS Excel and PowerPoint. Support the office team in documentation and coordination tasks. Preferred candidate profile Excellent communication in Hindi and basic English. Good telephone etiquette and customer-handling ability. Strong data entry and reporting accuracy. Positive, self-motivated, and target-oriented approach. Strong knowledge of MS Office (Excel, Word, and PowerPoint) is mandatory

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