Senior Human Resources Manager

Role Overview The HR Manager will be responsible for end-to-end ownership of the Human Resources function for the Siliguri office. This is a leadership role requiring strong execution capability, policy discipline, people management maturity & alignment with organisational goals. The role will act as a bridge between corporate HR strategy & ground-level execution, ensuring that people practices support business growth, accountability & long-term sustainability.Key Responsibilities HR Operations & Compliance Own & manage all HR operations for the Gurugram office. Ensure compliance with labour laws, statutory requirements & company policies. Maintain accurate employee records, HR MIS & documentation. Implement & enforce HR policies, SOPs & governance frameworks. Coordinate audits, statutory filings & compliance reviews.Talent Acquisition & Workforce Planning Oversee recruitment across functions including technical, operations & corporate roles. Work closely with business leaders to plan manpower requirements. Ensure structured, quality-driven hiring aligned with cultural & performance expectations. Monitor recruitment metrics such as time-to-hire, offer-to-join ratio & hiring quality. Manage recruitment vendors & internal hiring teams where applicable.Performance Management & Employee Lifecycle Drive performance management systems aligned with accountability & outcomes. Support managers in goal setting, performance reviews & feedback mechanisms. Manage employee lifecycle activities including onboarding, engagement, retention & exits. Ensure fair, structured, & compliant handling of employee exits & separations.Employee Relations & Culture Act as the first point of contact for employee relations matters. Handle grievances, disciplinary issues & conflict resolution professionally. Promote a culture of discipline, ownership, transparency & professionalism. Balance employee well-being with business needs & organisational discipline.Stakeholder Management & Leadership Alignment Work closely with the HR Head (Corporate Office) to implement HR strategy. Partner with business leaders to align people initiatives with organisational goals. Provide regular HR reports, insights & recommendations to leadership. Ensure consistent HR practices between corporate & branch operations.Key Skills & Competencies Functional Skills Strong knowledge of HR operations, compliance, & labour laws. H&s-on experience in recruitment, performance management & employee relations. Ability to design & implement HR processes & SOPs. Experience with HR systems, MIS & reporting.Behavioural & Leadership Skills High ownership & accountability. Strong judgement & decision-making ability. Structured, process-driven mindset. Clear communication & stakeholder management. Ability to handle sensitive situations with maturity & discretion.Qualifications & Experience MBA / Master’s degree in HR or related field. 10 Plus years of progressive HR experience. Experience managing HR operations independently for a location or business unit. Exposure to tech, services, or growth-stage organisations preferred. Prior experience reporting into a corporate HR structure is an advantage.What We Look For An HR leader who understands business realities, not just HR theory. Someone who can balance people empathy with organisational discipline. A professional who believes in systems, accountability & long-term culture building. Ability to stand firm on principles while managing people fairly.Why Join Air IQ Online Pvt Ltd Opportunity to own & lead HR for a key business location. Direct exposure to senior leadership & decision-making. Be part of an organisation focused on systems, scalability & sustainable growth. High-impact role with clear ownership & accountability.

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