Store Manager - Furniture

Store Manager Job Description -Bespoke & Luxury Furniture Retail OutletReports to:CEO Job Summary: We are seeking a seasoned and highly-driven Store Manager to serve as the ultimate brand ambassador and operational leader for our high-end furniture and bespoke design showroom. This is not merely a retail management position, but a strategic role requiring a sophisticated blend of commercial acumen, design sensibility, and exceptional client relationship management. The Store Manager will be the driving force behind the store's P&L, curating an immersive client experience, and leading a team of elite design consultants to deliver tailored, aspirational home furnishing solutions. Key Roles & Responsibilities: 1. Visionary Leadership & P&L Management: Act as a mini-CEO, taking full ownership of the store's financial performance, including sales targets. Develop and execute a comprehensive business plan to grow market share, cultivate new client segments (e.g., interior designers, architects, high-net-worth individuals), and achieve ambitious revenue goals. Analyzesales data, market trends, and competitor activity to forecast demand and inform strategic decisions on pricing, promotions, and inventory. Implement a robust management system, ensuring daily, weekly, and monthly reports are accurate and action-oriented. 2. Client Experience & Brand Stewardship: Elevate the in-store experience from a simple transaction to a curated journey of discovery and design. Cultivate and nurture relationships with high-value clientele and key industry partners (designers, architects, developers) to secure project-based business and foster brand loyalty. Host and coordinate exclusive in-store events, workshops, and private viewings to engage the local community and reinforce our position as a leader in bespoke design. Champion a culture of "clienteling," where the team is empowered to provide personalized, post-sale service and maintain long-term relationships that lead to repeat business and referrals. 3. Team & Talent Mastery: Recruit, train, and develop a team of highly-skilled design consultants, nurturing their passion for design and equipping them with advanced sales and clienteling techniques. Lead from the front, setting the standard for professionalism, product knowledge, and client engagement. Implement a performance-driven culture through regular one-on-one coaching, constructive feedback, and transparent goal setting. Create a positive and inspiring work environment that fosters creativity, collaboration, and a shared commitment to excellence. 4. Merchandising & Showroom Curation: Collaborate with the corporate visual merchandising team to flawlessly execute seasonal floor sets and product launches. Maintain a pristine, inspiring, and engaging showroom environment that tells a cohesive brand story and showcases our product's quality and craftsmanship.5. Operational Excellence: Uphold and enforce all company policies and procedures related to sales, cash handling, security, and data protection. Stay abreast of the latest industry trends, product innovations, and design technologies to maintain our competitive edge. Qualifications & Experience: Minimum 8+ yearsof progressive retail management experience, with at least 3-5 years in a senior leadership role within the luxury, bespoke, or high-end home furnishings sector. A deep, authentic passion for interior design, architecture, and high-quality craftsmanship. Exceptional leadership and communication skills, with the ability to inspire and mentor a diverse team. Strong proficiency in CRM software, POS systems, and data analysis tools. A Bachelor's degree in Business Administration, Marketing, or a related field. An Interior Design or related certification is a significant plus. This is a hands-on rolethat requires a flexible schedule, including evenings, weekends, and holidays, to support the needs of the business and our clientele.

Apply Now