Senior Application Support Engineer

About the Job: Job Title:Senior Application Support Engineer (Billing Applications) Skills:IBM Informix 4GL, Java, Jasper, C#, , Shell Scripting, Troubleshooting, Billing Applications Experience Required:6+ Years Location:Remote Notice Period:Immediate to 15 Days Preferred Job Description We are looking for aSenior Application Support Engineerwith strong expertise in supporting and developing enterprise-grade billing applications. The role involves development, maintenance, and support of applications such as IAS, IBS+, IBBR, and IBPS written inIBM Informix 4GL, Java, Jasper, C#, and . The candidate must be able to work on ServiceNow tickets, handle troubleshooting, and ensure smooth execution of build and run activities.This role may also require12-hour standby shifts during weekendsor8-hour shifts aligned to EU hours .Key Responsibilities: Develop, maintain, and support IAS, IBS+, IBBR, and IBPS billing applications. Work on ServiceNow tickets – incident, request, and change management. Troubleshoot and resolve application issues in a timely manner. Write and optimize code inIBM Informix 4GL, Java, C#, , and Shell scripting . Ensure smooth execution of build and run activities. Provide support for billing-related processes and systems. Participate in on-call standby support on weekends or EU business hours as required. Must-Have Skills: Strong coding ability inIBM Informix 4GL, Java, C#, , Shell scripting . Experience introubleshooting Informix errors . Prior experience inbilling applicationsand strong understanding of billing workflows. Hands-on experience in supporting enterprise-scale applications. Ability to work in rotational shifts (including EU time zone coverage). Qualification & Certification: Bachelor’s degree in Computer Science, IT, or related field. Any certification in Java, Informix, or related technologies would be a plus.About InfoBeans InfoBeans is a global digital transformation and product engineering company, enabling businesses to thrive through innovation, agility, and cutting-edge technology solutions. With over 1,700 team members across the globe, we specialize in custom software development, enterprise solutions, cloud, AI/ML, UX, automation, and digital transformation services. At InfoBeans, we live by our core purpose of“Creating WOW!” —for our clients, team members, and the community. Our collaborative culture, growth opportunities, and people-first approach make us one of the most trusted and rewarding workplaces. InfoBeans Website

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