Localization Project Management Team Lead

Full-time/ Remote in India/ Working hours: 10 am-7 pm (local time) with some flexibility The Project Manager Team Lead is responsible for managing, developing, and growing their team, overseeing special initiatives, high-level client communication, forecasting oversight, and ensuring optimal delivery and customer satisfaction. ResponsibilitiesLead, motivate and develop a team of project managers and senior project managers (around 2 direct reports)Have top-line visibility on the overall status of projects through regular communication with their direct reportsAct as a key escalation point of contact in the Asian time zone for any client-driven or internal issues, ensuring support for the team towards proactively anticipating roadblocks, identifying potential areas of escalation ahead of time, and ensuring timely resolutionDrive relationship building and improvement initiatives at the direct client management levelDrive forecasting discussions with the direct client at the managerial level, process and communicate the impact of the received informationAbility for hands-on guidance and mentorship for the team on production issues as they ariseManage the provision of business intelligence, quality & productivity metrics customized to clients' needsOversee special initiatives, ensuring involvement and mentorship of Senior Project ManagersParticipate in client meetings, business review meetings etc.RequirementsDegree or Master's in Translation, Business, or a relevant fieldFluent English, any other languages are an advantage7+ years of experience in Localisation and Translation industry4+ years of experience managing a teamExperience in a variety of verticalsMultimedia localization experience (A plus)Excellent communication and interpersonal skillsProblem solverStrategic thinker

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