Customer Relationship Manager

Job Description: Customer Relationship Manager (CRM) Position Overview: ( FEMALE) The Customer Relationship Manager is responsible for maintaining good relationships with customers, ensuring customer satisfaction, and supporting sales and service teams for smooth operations. Key Responsibilities Handle customer enquiries and complaints politely and effectively. Maintain and update customer records in the system. Follow up with customers on sales, service, and feedback. Coordinate with sales and service teams for customer needs. Ensure timely communication with customers about offers, reminders, and updates. Build long-term relationships to improve customer loyalty. Skills Required Good communication and interpersonal skills. Basic computer knowledge (MS Office/CRM software). Problem-solving and customer handling ability. Positive attitude and team spirit. Qualification Graduate in any stream. Experience in customer service or sales will be an added advantage. Job Type: Full-time Pay: From ₹8,500.00 per month Work Location: In person

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