Head of US Hiring Operations

Description Head of US Recruitment Location: Mohali (On-site) Shift: 09:30 PM – 6:30 AM IST About the Role We are seeking a dynamic, hands-on, and results-driven Head of US Recruitment to lead and scale our US hiring operations. This is a high-impact role for someone who thrives in a fast-paced, high-volume, sales-focused environment. You will own full-cycle recruitment across Sales, Operations, Leadership, and specialized positions, and build a high-performing, aggressive recruiting team capable of delivering speed, quality, and measurable impact. This is not a theoretical role—you must have real, hands-on experience running end-to-end US recruitment, designing ATS workflows, setting KPIs, and hitting ambitious targets in a competitive market. Key Responsibilities 1. Sales & High-Volume Recruitment - Lead full-cycle recruitment for US-based Sales teams, Operations, Leadership, and specialized roles - Build high-velocity recruitment pipelines for multiple roles simultaneously, balancing quality and speed. - Drive aggressive hiring targets, ensuring consistent time-to-fill and conversion metrics. - Implement innovative sourcing strategies for hard-to-fill, competitive sales positions. 2. Team Leadership & Performance - Build, mentor, and scale a high-performing recruitment team capable of executing high-volume recruitment with precision. - Set daily, weekly, and monthly KPIs, track recruiter performance, and enforce accountability. · Conduct Performance Improvement Plans for underperformers and foster a culture of speed, ownership, and excellence. 3. Process Optimization & ATS Setup - Design, implement, and optimize ATS workflows and dashboards for tracking productivity, pipeline health, and metrics. - Refine recruitment processes to maximize efficiency, reduce bottlenecks, and improve hiring quality. - Establish structured SLAs, evaluation scorecards, and KPI frameworks to drive consistent outcomes. 4. Stakeholder Management - Partner with US leadership and department heads to define role briefs, candidate profiles, and hiring timelines. - Communicate proactively on pipeline health, challenges, and risks. - Serve as the single point of accountability for all US recruitment outcomes. What We’re Looking For - Minimum 8+ years in US recruitment, with experience in high-volume, fast-paced sales hiring and leadership positions. - Proven team-building and leadership skills—able to manage large teams, mentor recruiters, and instill performance culture. - Strong experience with ATS systems setup, reporting, and automation. - Exceptional communication and negotiation skills with US stakeholders. - Highly aggressive, confident, and results-driven—you take ownership and push the team to achieve ambitious targets. - Comfortable working in a fast-paced, high-pressure environment with tight deadlines. Why Join Us - Lead a strategic US recruitment function from the ground up. - High visibility role with direct influence on organizational growth. - Opportunity to shape the recruitment strategy, team culture, and process excellence. · Competitive compensation aligned with senior leadership expectations.

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