Operations Executive – Wtf Powered Gyms | Multi-Location Gym Ops | Field Role | Delhi Ncr

About WTF Gyms WTF Gyms — Witness The Fitness — is India's largest centrally-controlled fitness operator. 50+ own gyms, 60+ Powered Gym partner locations, 26,000+ active members, ₹40.8 crores ARR, 16 business verticals. Featured on Shark Tank India Season 3. Headquartered in Sector 9, Noida. About WTF Powered Gyms WTF Powered Gyms is our partner network for independent gym owners. We bring our brand, technology, operations systems, marketing, and staff training to existing gyms — transforming struggling local gyms into high-efficiency, WTF-powered fitness businesses. The gym owner keeps ownership. WTF runs the operations. Everyone wins. We are scaling this network aggressively and need operations people who can keep every Powered Gym running to WTF's standard every day. The Role — Operations Executive The Operations Executive ensures that every WTF Powered Gym in their cluster is operating correctly — every single day. Not approximately correctly. Exactly correctly. To the WTF standard. This is a field role. You will visit gyms physically, conduct audits, identify gaps, work with gym managers and staff to fix them, and report upward on the health of your cluster. You are the bridge between WTF's operational standards and what actually happens on the gym floor. What You Will Do Conduct regular physical audits of assigned Powered Gym locations — cleanliness, equipment condition, staff presence, front desk behaviour, member experience, signage compliance, and WTF brand standards Identify operational gaps during visits and create an action plan with the gym manager on the spot — not a report for next week Track compliance against WTF's 96-point gym compliance checklist across all assigned locations Monitor and support daily operations: opening and closing protocols, member check-in, staff grooming, trainer attendance, class schedules Coordinate with the WTF tech team when gym-level system issues arise — WTF OS, biometric devices, TV app, app access for members Support new Powered Gym onboarding — ensure the gym is set up to WTF standard before it goes live Track gym-level KPIs: daily member check-ins, new member additions, renewal rates, PT session count — and flag underperforming locations Coordinate with the Key Account Manager on partner gym issues that require relationship-level escalation Submit daily field reports and weekly cluster health reports Be the first point of contact for Powered Gym managers when operational problems arise — and resolve them fast Who We Are Looking For 1 to 3 years of operations experience — retail operations, gym operations, hospitality operations, or any multi-location field operations role Experience in a gym or fitness environment strongly preferred — you understand how a gym floor works, what good looks like, and what problems typically arise Strong observational skills — you notice what is wrong before anyone tells you. You walk into a gym and within 5 minutes you know what needs fixing. Excellent spoken Hindi — most gym managers and staff communicate in Hindi. You must be fluent and direct. Organised and disciplined — you manage a cluster of multiple gyms simultaneously and nothing falls through the cracks Comfortable with field work — this is not a desk job. You are on the ground visiting gyms, covering distances across Delhi NCR Own conveyance preferred Basic smartphone and app proficiency — for WTF OS, audit checklists, and reporting Preferred Qualifications Experience in gym management or fitness operations Experience in franchise or multi-location retail operations Familiarity with CRM or gym management software Compensation & Details Fixed Salary: ₹25,000 – ₹35,000/month Location: Delhi NCR — field-based, reporting to Noida HQ Reporting To: Cluster Manager / Powered Gyms Operations Head Joining: Immediate preferred

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