Lead - Quality & Safety (BESS)

Role MandateSuzlon’s BESS business requires a robust Quality & Safety backbone across its own manufacturing and contract partners. This role will establish an end-to-end Quality & Safety Management System (QSMS) ensuring every product shipped is safe, compliant, traceable, and warranty-ready.The incumbent will drive right-first-time quality, zero-harm safety culture, regulatory compliance, supplier quality governance, and closed-loop field feedback, while building systems and teams from ground up during ramp-up.Key Responsibilities1️⃣ Quality & Safety Management System (QSMS)Design and deploy integrated QMS + EHS framework for plant and contract manufacturersDefine:PFMEA, control plans, SOPssafety procedures (battery handling, HV safety, fire protocols)Implement:layered audits (quality + safety)deviation / incident management systemsEmbed quality + safety SLAs in contract manufacturing agreements2️⃣ Incoming Quality & Safety AssuranceDefine inspection protocols for:cells, BMS, PCS, BOP componentsEstablish:acceptance / rejection / deviation criteriaEnsure:safe handling, storage, and transport compliance (UN 38.3)Drive supplier PPAP + safety compliance validation3️⃣ In-Process Quality & Manufacturing SafetyImplement:SPC, quality gates, process auditsEnsure:safe assembly practices (HV isolation, insulation, torque control)Oversee contract manufacturers:audits (quality + safety)CAPA trackingline-stop authority for safety risksEnsure uniform quality and safety standards across all sites4️⃣ Outgoing Quality, Testing & Dispatch SafetyOwn:end-of-line testing governanceFAT documentation and traceabilityEnsure:zero dispatch without quality clearancesafe packaging, labeling, and transport complianceBuild:customer-facing quality + safety documentation packs5️⃣ Field Feedback, RCA & CAPA (Quality + Safety Incidents)Establish closed-loop system for:product failuressafety incidents (thermal, electrical, fire)Drive:RCA (8D, 5-Why)CAPA closure with effectiveness trackingFeed learnings into:manufacturingdesign improvements6️⃣ Regulatory Compliance & Safety ReadinessEnsure compliance with:IEC 62619, UL 1973, UL 9540/9540AUN 38.3 (transport)BIS, CEAOwn:plant EHS compliance (fire systems, hazardous handling)audit readiness (internal + external)Maintain:certification trackerdocumentation repository7️⃣ Supplier & Contract Manufacturer GovernanceDrive:supplier qualification (quality + safety)periodic auditsImplement:supplier scorecards (quality, safety, delivery)Ensure:alignment with Suzlon standards and warranty commitments8️⃣ Plant Safety Systems & CultureImplement:fire detection & suppression readinesselectrical safety (HV handling protocols)battery storage safety (temperature, segregation)Drive:safety training programsincident reporting & investigationBuild:zero-harm safety culture9️⃣ Team Build & Capability DevelopmentBuild Quality & Safety team across:plantsupplierscontract manufacturersDevelop:SOPs, training modulesaudit and review cadenceSuccess MeasuresDimension - MetricsProduct Quality - FPY, DPPM, zero field escapesIncoming Quality - Rejection rate, PPAP completionContract Manufacturer - Audit scores, CAPA closureOutgoing Quality - 100% traceability + FAT complianceField Feedback - RCA timelines, repeat failure reductionSafety - Zero major incidents, audit compliance, near-miss reportingCompliance - Zero audit gaps, certification readinessTeam - Hiring, training, audit cadence

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