Associate Trainer

Role OverviewApna Mart is looking for Associate Trainers and Senior Trainers to strengthen our Learning & Development function and drive real capability building on the ground.Key Responsibilities- Manage the Training Centre end-to-end, including batch planning, scheduling, execution, and performance tracking. - Deliver structured classroom training and on-the-job training (OJT) for new hires and existing store staff. - Regularly visit stores to provide hands-on mentoring, coaching, and live OJT support - Conduct training sessions on customer service, store operations, POS systems, inventory basics, and SOP adherence. - Ensure smooth transition from classroom training to store-level execution by closely coordinating with Store Managers. - Create, update, and improve training content, SOPs, presentations, assessments, and job aids. - Prepare daily/weekly training plans, reports, and effectiveness reviews. - Maintain complete training MIS, attendance logs, feedback, assessments, and certification records. - Drive continuous improvement by identifying skill gaps and recommending training interventions. - Strong working knowledge of MS Excel, PowerPoint, and MS Word is mandatory.We hope you have...- Experience in Retail / L&D / HR / Operations. - Can execute on the shop floor, not just deliver PPTs. - Are comfortable traveling to stores and coaching staff in live environments. - Take ownership, push standards, and hold people accountable. - Understand retail realities and can translate training into performance.

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