Salesforce Data Analyst

Job Title: Salesforce Data AnalystExp-5-8 YearsLocation-RemoteJob Summary:The Salesforce Data Analyst is a bridge between raw data and business insight. This role is responsible for ensuring data integrity, transforming data into actionable reports and dashboards, and empowering stakeholders to make data-driven decisions. The focus is on using data to answer business questions and drive efficiency.Key Responsibilities:Data Governance & Quality:Monitor and maintain data quality, hygiene, and completeness within Salesforce.Develop and enforce data standards, validation rules, and duplicate management processes.Perform regular data audits and lead data cleansing initiatives.Reporting & Dashboarding:Design, build, and maintain complex reports, dashboards, and report folders in Salesforce.Translate business requirements from stakeholders (Sales, Marketing, Service) into technical reporting specifications.Empower business users with self-service reporting capabilities through training and documentation.Business Analysis & Insight:Analyze data trends to provide insights on sales performance, pipeline health, marketing campaign ROI, and customer support metrics.Support strategic planning by providing data-backed recommendations.Document business processes and data flows.Support & Collaboration:Act as a primary point of contact for ad-hoc data and reporting requests.Collaborate with Salesforce Administrators and Developers to communicate business needs for new fields, objects, or automation.Required Skills & Qualifications:Experience: 4+ years of experience as a Data Analyst, Sales Operations Analyst, or similar role, with a primary focus on Salesforce.Technical Skills:Expert-level proficiency in Salesforce Reports & Dashboards.Strong skills in Excel/Google Sheets (PivotTables, VLOOKUPs, Charts).Solid understanding of the Salesforce data model (Standard Objects like Account, Contact, Opportunity, Lead; and their relationships).Basic understanding of Salesforce security (Profiles, Permission Sets, Roles, Sharing Rules) as it pertains to data access in reports.Soft Skills:Excellent communication and storytelling skills to explain data findings to non-technical audiences.Strong analytical and problem-solving mindset.Meticulous attention to detail.Nice-to-Have Skills:Experience with Tableau, Power BI, or Einstein Analytics.Familiarity with a data manipulation language (e.g., SQL).Salesforce certifications like Salesforce Certified Administrator or Tableau CRM & Einstein Discovery Consultant

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