Front Office Executive - (Five Star Hotel Background)

Job Role: Front Office Executive (Five Star Hotel Background Preferred)Location: MumbaiOrganization: For a Large Corporate OrganizationCTC: Rs. 4.0 - Rs. 4.5 lacs per annumBenefits: No Late or Night Shifts + Good Holiday and Leave StructureGood Career ProspectsResponsibilities:Undertake all Front Office, Reception and Administration duties at the desk of lobbies and be the “face” of the company for all visitors and will be responsible for the first impression we make.Role:Answering phone calls and transferring to the concerned departmentsGreeting visitors and guiding them for their meetingsKeeping records of the documents and maintaining the dataMaintain discipline in all guest areas and demonstrate ethical behaviorMaintain complete knowledge about company procedures, policies, Rules & RegulationsDemonstrates urgency in response and handling of customer problems and complaintsSkills & competencies: Ability to multi-task and perform well under pressure.Excellent customer service orientation; strive to be punctual, courteous, helpful and a team-playerExperience: 2 - 4 years of experience with Five Star Hotels / Hospitality IndustryEducational Qualification: Hotel Management / Graduate

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