Delivery Manager

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Delivery Manager - Logistics & Fulfilment Technology Why be a Delivery Manager at Ingenuity? As a Delivery Manager, you will be an integral part of our project management team, responsible for ensuring the successful delivery of tech projects using a variety of methodologies with support from your line manager and wider team plus on the job learning. You will collaborate with cross-functional teams, fostering a culture of continuous improvement, innovation and customer satisfaction. If you are motivated, enthusiastic and eager to further your career in delivery management within an innovative and high performing technology project function, we want to hear from you! As a Delivery Manager you will:Facilitate the generation of solutions, validating and prioritising before driving implementationDefine project scope, objectives, and requirements. Develop a detailed project plan, including timelines, tasks, and resource allocationBuild and lead a cross-functional team, assigning tasks, setting priorities, and ensuring collaboration among team membersIdentify potential risks and develop mitigation strategies to minimize project disruptionsMaintain open communication with stakeholders, providing updates on project progress and addressing concerns or changesEnsure that the project's deliverables meet quality standards and specificationsAllocate resources effectively to ensure that the project has the necessary tools, equipment, and personnelMonitor project timelines and adjust as needed to keep the project on trackAddress issues and obstacles that arise during the project, finding solutions to keep the project moving forwardMaintain accurate project documentation, including project plans, status reports, and other relevant recordsIdentify opportunities for process improvement and implement best practices to enhance project management efficiency What we are looking for? Project Management certifications (APM/Prince2/AgilePM/PSM)Retail or Retailer experienceLogistics/Fulfilment Technology experienceSupply Chain & Logistics experienceSLT stakeholder management experienceE-Commerce experienceUses influencing and communication skills to guide and motivate stakeholders through complex challenges and projectsCan see barriers, and goes for them rather than stopsAnticipates problems based on previous learningCan guide others to find the correct solutionsNot afraid of positive conflict, surfacing difficult issues to facilitate resolutionHas tenacity and driveHands on, not just there to facilitate - is committed to driving the resolutionProficiency in project management tools and software

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