Delivery Manager

Job Title: Delivery ManagerRole SummaryWe are seeking a seasoned Delivery Manager to lead fixed-price digital delivery engagements for public sector clients. This role holds end-to-end ownership of delivery execution, financial performance, and schedule discipline, ensuring programs are delivered on time, within scope, and at planned margins.The ideal candidate brings strong financial acumen, deep experience in delivery governance, and the ability to operate effectively in CMMI and ISO-aligned environments, with proven expertise across Microsoft platforms.Key ResponsibilitiesDelivery & Program ExecutionOwn end-to-end delivery of fixed-price digital programs across the public sector.Ensure adherence to scope, timelines, quality benchmarks, and contractual SLAs.Drive delivery excellence across multi-vendor, multi-team engagements.Proactively manage risks, dependencies, and change requests.Financial & Commercial ManagementOwn program P&L, ensuring delivery at planned margins.Track budgets, forecasts, burn rates, and revenue recognition.Manage scope control, change orders, and client negotiations in fixed-price models.Ensure accurate invoicing, milestone tracking, and financial reporting.Governance & ComplianceEstablish and maintain strong delivery governance frameworks.Ensure compliance with CMMI, ISO (ISO 9001/27001), and internal quality standards.Lead audits, reviews, and compliance reporting for public sector programs.Maintain detailed documentation, status reports, and executive dashboards.Client & Stakeholder ManagementAct as the primary point of contact for senior client stakeholders.Build trusted relationships with government officials and client leadership.Provide clear, data-driven communication on progress, risks, and outcomes.Manage escalations and drive resolution in high-visibility engagements.Technology & Platform OversightLead delivery across Microsoft platforms, including:Microsoft Azure.NET / Power Platform (Power BI, Power Apps, Power Automate)SharePoint & Microsoft 365Collaborate closely with architecture, engineering, and QA teams to ensure technical alignment and delivery quality.Team LeadershipLead cross-functional teams including project managers, engineers, QA, and vendors.Coach and mentor delivery teams to improve performance and maturity.Drive a culture of accountability, continuous improvement, and delivery discipline.Required Qualifications & Experience10+ years of experience in IT/digital delivery management, with significant exposure to fixed-price projects.Strong experience delivering public sector / government programs.Proven ownership of delivery financials, margins, and forecasting.Hands-on experience working in CMMI and ISO-aligned environments.Strong understanding of Microsoft technology platforms.Excellent stakeholder management and executive communication skills.Preferred QualificationsPMP, PRINCE2, SAFe, or similar delivery/project management certification.Experience with large-scale digital transformation or e-governance programs.Prior experience managing multi-vendor ecosystems.Exposure to Agile, Hybrid, and Waterfall delivery models.Key CompetenciesDelivery Governance & Risk ManagementFinancial & Commercial AcumenPublic Sector Compliance & DocumentationMicrosoft Platform DeliveryStakeholder & Executive CommunicationLeadership & Team Management

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