Delivery Manager

Job Description – Delivery LeadWe are seeking an experienced Delivery Lead with strong techno-functional expertise to lead complex programs, drive delivery excellence, and manage high-stakes client engagements. The ideal candidate brings hands-on technology understanding, business acumen, and a proven ability to shape delivery culture across teams.Key ResponsibilitiesDelivery Leadership- Own end-to-end delivery of multi-stream programs; ensure scope, quality, timelines, and budget adherence. - Implement governance models, KPIs, risk mitigation plans, and execution frameworks. - Drive continuous improvement, engineering excellence, and automation adoption. - Anticipate issues, manage escalations, and ensure stakeholder alignment.Techno-Functional Expertise- Leverage strong foundational coding background to guide technical design reviews and solutioning. - Understand business processes, data flows, functional use cases, and architectural impacts. - Collaborate with architects, engineering leads, and product stakeholders to ensure cohesive solution delivery. - Support complex problem-solving with both functional and technical insights. - Preferred Hands-on coding experience in etcClient & Stakeholder Management- Act as the primary delivery contact for senior client leadership. - Manage executive communication, steering committees, QBRs, and roadmap discussions. - Translate business goals into actionable delivery outcomes and technical direction. - Prior experience working with US clients is preferred.People Leadership & Culture- Lead and mentor cross-functional, distributed teams across technology, QA, DevOps, and PMO groups. - Build and nurture a culture of ownership, transparency, collaboration, and continuous learning. - Drive performance management, role clarity, talent development, and succession planning.Operational Excellence- Oversee planning, estimation, forecasting, and resource utilization. - Ensure adoption of Agile/Hybrid delivery models, best engineering practices, and quality frameworks. - Maintain compliance with organizational processes, regulatory requirements, and security standards. - Contribute to pre-sales, proposals, estimations, and client solution workshops.Required Experience & Skills- 15+ years of IT experience with early-career hands-on coding experience (mandatory). - Strong techno-functional expertise across enterprise systems and modern architectures. - Proven delivery leadership of large, distributed teams and multimillion-dollar engagements. - Excellent communication, presentation, and stakeholder management skills. - Domain experience in BFSI, Healthcare, Insurance, or similar regulated industries. - Exposure to US clients or global delivery models is a strong advantage. - Strong analytical, problem-solving, and decision-making capabilities.Nice to Have- Certifications: PMP, SAFe, Agile, ITIL. - Experience with cloud platforms, data engineering, integration, or AI-enabled delivery. - Prior consulting or transformation program experience.

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