Technical Specialist

Location: Pune / Hyderabad / BangaloreExperience in years: 8-10 yearsPrimary skills - Observability Subject Matter Expert (SME)-DataDog SMEPlease find the below JD:We are seeking an Observability Subject Matter Expert (SME) to implementation, and maintenance of enterprise-grade observability solutions. The ideal candidate will have deep hands-on experience with Datadog and similar platforms, ensuring system reliability, performance, and proactive monitoring across complex environments.- Demonstrable experience on managing complex APM project. - Ability to think strategically, as well as tactically, and to exercise sound judgment in problem-solving and priority/goal setting. - Knowledge of APM, infrastructure metrics, distributed tracing, and log aggregation using Datadog. - Configure and manage Datadog for infrastructure, application monitoring, APM, and log management. - Implements dashboards, alerts, and monitors to provide comprehensive visibility into system performance, availability, and reliability. - Integrate Datadog with cloud platforms (AWS, Azure, GCP) and on-premises infrastructure. - Define and deploy monitoring strategies using Datadog’s metrics, traces, logs, and events. - Set up automated alerts to notify of anomalies and potential issues. - Work with teams to optimize monitoring strategies and reduce false positives. - Identify and troubleshoot performance bottlenecks using Datadog APM and Real User Monitoring (RUM). - Proactively monitor and improve the efficiency, performance, and reliability of services. - Integrate observability solutions with CI/CD pipelines, automation & ITSM frameworks. - Collaborate with DevOps, SRE, and infrastructure teams to embed observability into workflows. - Conduct training to various customer stakeholders, prepare & maintain relevant training materials - Automate monitoring tasks and deployments using Datadog API, scripts, and other automation tools. - Knowledge on Event management, AIOps and observability configurations. - Knowledge of ITIL foundations - Strong communication skills and ability to interact with our business, product, and development teams, skills and ability to articulate business benefit of a technology solution. - Good knowledge related to Infrastructure management and Operations. - Very good experience in development of integration scripts/programs using SOAP/REST Webservices. - Experience in monitoring and observability for microservices and Kubernetes-based architectures. - Outstanding problem-solving skills. Fast learner & openness to try different tools, technologies & concepts. - Self-motivated individual, able to work independently and in coordination with a team. - Define observability standards, guidelines, and best practices for enterprise environments. - Having Datadog certifications is an added advantage.

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