Security Operations Center Analyst

ISA is a premier technology solution provider for the Aviation industry. We are backed by Air Arabia and headquartered in Sharjah, UAE. ISA is a premier technology solution provider for the Aviation industry. We are a subsidiary of Air Arabia Airlines. We have proven our expertise and proficiency over the years and have attracted scores of prestigious clients around the world. We are headquartered in Sharjah – UAE, while the Research and Development center is located in Colombo, Sri Lanka and Pune, India. We are a 100% owned subsidiary of Air Arabia Job Title: SOC Analyst L1 Job Type: Full-time Location: Colombo, Sri Lanka Job Overview: We are seeking a vigilant and detail-oriented SOC Analyst L1 to join our Security Operations Center. In this role, you will be responsible for monitoring and analyzing cybersecurity events to detect and respond to potential threats and incidents, helping to protect the organization’s critical systems and data. Key Responsibilities: Monitor security alerts and logs using SIEM and other monitoring tools. Analyze, triage, and respond to cybersecurity incidents and threats. Conduct initial incident investigations and escalate to higher levels if needed. Document incidents, findings, and remediation steps. Perform vulnerability assessments and assist with mitigation. Collaborate with internal teams to enforce security best practices. Assist with threat intelligence gathering and proactive threat hunting. Support compliance and audit requirements through accurate documentation. Required Qualifications & Skills: Bachelor’s degree in IT, Cybersecurity, Computer Science, or related field. Security certifications such as CompTIA Security+, CEH, or relevant training in SOC operations. Fluent in English (spoken & written). Minimum 1 year of experience working in a SOC or cybersecurity role. Familiarity with SIEM tools (e.g., Splunk, QRadar, or equivalent). Basic understanding of networking protocols and concepts (TCP/IP, DNS, HTTP/S). Awareness of cyber threats, attack vectors, and incident response frameworks (MITRE ATT&CK, NIST, etc.). Strong analytical thinking and attention to detail. Willingness to work in rotational shifts (24x7 operations if applicable). Soft Skills: Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Ability to work independently and in cross-functional teams. Proactive security mindset with attention to detail. Why Join Us? Be part of a dynamic and growing team that plays a critical role in the company's IT infrastructure. Opportunity to work with cutting-edge technologies and grow your career in networking. Competitive salary, benefits package, and opportunities for continuous learning and development. Please send resumes to

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