Atlassian Presales Consultant

Job OverviewEnreap is looking for an Atlassian Presales Consultant to act as a trusted advisor for prospects and customers, translating business challenges into effective Atlassian-based solutions. This role bridges sales, consulting, and delivery by designing, demonstrating, and articulating value-driven solutions across the Atlassian ecosystem.The ideal candidate combines strong functional knowledge of Atlassian tools, excellent stakeholder communication, and solution-oriented thinking to support enterprise and mid-market customers across ITSM, Agile, DevOps, and Enterprise Service Management use cases.Key Responsibilities:Pre-sales & SolutioningEngage with prospects to understand business requirements, pain points, and transformation goalsDesign end-to-end Atlassian solutions aligned to customer needs.Map customer requirements to Atlassian capabilities and Enreap’s service offeringsDemos & WorkshopsConduct tailored product demos, proof of concepts (POCs), and solution walkthroughsLead requirement-gathering sessions, and solution validation discussionsCustomize demo environments to reflect real customer use cases with the help of delivery team.Sales EnablementSupport sales teams during RFPs, RFIs, and proposal responsesAssist in scope definition, assumptions, risks, and dependenciesClearly articulate Enreap’s value proposition and differentiatorsCollaboration & KnowledgeWork closely with delivery consultants to ensure smooth handover from presales to implementationStay updated with Atlassian product roadmap, licensing models, and best practicesContribute to internal accelerators, demo assets, reusable solution templates, and case studiesRequired Skills & Qualifications:Must-HaveStrong hands-on knowledge of Atlassian tools: Jira Software, Software CollectionsJira Service Management (ITSM / ESM), Service CollectionConfluenceSolid understanding of: ITSM / ITIL conceptsAgile & Scrum frameworksService request management and workflowsExperience in presales, solution consulting, or customer-facing consulting rolesAbility to translate business requirements into technical and functional solutionsExcellent communication, presentation, and stakeholder management skillsGood-to-HaveExperience with: Jira Assets, Automation, Forms, SLAsExposure to Atlassian implementationsKnowledge of licensing, user tiers, and Atlassian cloud vs data center positioningPrior experience working with an Atlassian Solution PartnerCertifications (Preferred)Atlassian Certified Professional (ACP) – Jira / JSMITIL Foundation

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