Key Account Manager

1. Key Customer Relationship & Growth Strategy ▪ Build strong, long-term relationships with key OEM / Tier-1 customers across Purchase, R&D, Quality, SCM and Program teams.▪ Develop customer-specific growth strategies aligned with company objectives and roadmaps.▪ Maintain continuous engagement with customer stakeholders to identify new programs, technology adoption areas, and business expansion potential.2. New Market & Opportunity Development Identify new markets, new platforms, and emerging business opportunities.Conduct research on potential customers, market requirements, competitor offerings, and technology trends.▪ Establish rapport with new leads, schedule meetings, and explore new business possibilities.3. RFQ/RFP Management & Proposal Leadership▪ Lead the complete RFQ/RFP process including:▪ Requirements analysis▪ Costing & estimation▪ Pricing decisions▪ Business case preparation▪ Proposal submission▪ Coordinate internally with BD Head, BU / Vertical Head, Plant Heads, Engineering & Costing teams to ensure accuracy and timeliness of proposals.4. Strategic Market & BU Alignment▪ Understand the strategic focus of each Business Unit/Vertical (BU) and align customer initiatives to their technology and capacity roadmaps.▪ Support BU/Vertical Heads in building their India customer development strategies.5. Generate New Ideas & Solutions▪ Proactively identify improvement ideas for customer satisfaction, cost optimization, product enhancement, and technology adoption.▪ Liaise with internal stakeholders and leadership to develop customer-specific solutions and new project proposals. 6. Execution of BD Initiatives & Cross-Functional Coordination▪ Drive cross-functional teams (Technical, Quality, SCM, Finance, Projects) to ensure execution of customer commitments and timely SOP launches.▪ Conduct technical meetings, program reviews, and customer presentations.▪ Facilitate plant visits, audits, and technical discussions.7. Market Intelligence & Competition Benchmarking ▪ Gather and analyze data on competing products, technologies, cost structures, market size, and customer preferences.▪ Monitor raw material price trends and ensure PO amendments are updated as per agreed indices.8. Forecasting, Planning & Reporting ▪ Create and maintain updated sales, revenue, and market forecasts.▪ Prepare annual sales budgets and rolling 3–5 year growth plans.▪ Maintain dashboards for pipeline tracking, sales performance, and customer scorecards.9. Share of Business (SOB) Management ▪ Track and maintain the company’s Share of Business with each OEM customer▪ Develop plans to retain and grow SOB on new vehicle platforms and model cycles. 10. Networking & External Representation▪ Build a networking strategy to enhance visibility and acquire new customer contacts.▪ Represent the company in industry events, conferences, trade fairs, supplier meets, and technical seminars.

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