Account Manager

Job Title: Account ManagerExperience: 2–4 YearsLocation: Magarpatta City, Pune (Onsite)Job SummaryWe are seeking a proactive and client-focused Account Manager to join our team. The ideal candidate will be responsible for managing client relationships, understanding their business needs, and ensuring the successful delivery of our products/services. This role requires strong communication skills, the ability to multitask, and a passion for delivering exceptional customer experience.Key Responsibilities- Build and maintain strong, long-term client relationships. - Serve as the primary point of contact for assigned accounts. - Understand client requirements and coordinate with internal teams for timely delivery. - Ensure client satisfaction by addressing queries, resolving issues, and providing customized solutions. - Identify upselling and cross-selling opportunities within existing accounts. - Prepare and deliver reports on account performance, revenue, and client feedback. - Manage contract renewals and ensure timely follow-ups. - Support business development activities where required.Required Skills & Qualifications- Bachelor’s degree in Business Administration, Marketing, or a related field. - 2–4 years of experience in Account Management, Customer Success, Sales Support, or related roles. - Strong communication, negotiation, and interpersonal skills. - Ability to manage multiple accounts and priorities effectively. - Experience working with CRM tools (e.g., Zoho, Salesforce, HubSpot) is an added advantage. - Problem-solving attitude with a customer-first approach.Preferred Skills- Experience working in [industry—IT/Software/Services/etc.] - Basic understanding of sales processes and project coordination. - Ability to analyze client data and prepare business insights.Why Join Us?- Opportunity to work with a dynamic and growth-oriented team - Professional development and learning opportunities - Competitive compensation and benefits

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