Customer Relations Executive

Roles and Responsibilities:· Co-ordinate closely with the Legal team for drafting, reviewing, and executing Lease License Agreements (LLA) and Third Party Agreements (TPA). · Act as the primary point of contact for customers during the agreement process, assisting with document drafting, review, and closure. · Manage end-to-end legal documentation processes ensuring accuracy, compliance, and timely completion. · Monitor rent payment schedules and proactively follow up with customers on pending or delayed payments. · Address and resolve customer grievances promptly to maintain high customer satisfaction and smooth lease operations. · Maintain detailed records and track agreements, payments and communications using MS Office tools such as Excel, Word, and Outlook. · Exhibit excellent communication and interpersonal skills to build and maintain strong relationships with customers and internal teams. · Demonstrate strong organizational and multitasking abilities to handle multiple agreements and follow-ups simultaneously. · Maintain attention to detail and a customer-first mind-set while handling legal and financial documentation. Qualifications: · Graduate in any discipline. · 1–3 years of experience in customer relationship management, leasing, or a related field is preferred. · Proficient in MS Office (Excel, Word, Outlook). · Excellent communication and interpersonal skills. · Strong organizational skills and ability to multitask effectively. · Attention to detail and commitment to delivering high-quality work. · Ability to work collaboratively across teams.

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