Network Operations Engineer

Dear Connections,ACL Digital is hiring for permanent opportunity for Network Operation Engineer(NOC) for Pune location.Job Title: Network Operations Engineer (L2/L3)Experience: 6–10 YearsLocation: PuneWork Mode: Work from OfficeNotice Period: Immediate onlyJob SummaryWe are looking for an experienced Network Operations Engineer to join our Network Operations Center (NOC) team in Pune. The role involves proactive monitoring, troubleshooting, and incident management of large-scale IP/MPLS networks while ensuring high availability and SLA adherence. The ideal candidate will have strong hands-on experience in routing, switching, and service provider technologies.Key ResponsibilitiesMonitor network elements, services, and applications using NSP/NMSProactively identify, analyze, and respond to network alarms, alerts, and incidentsPerform first-level troubleshooting for network issues related to:IP/MPLSBGP, OSPF, IS-ISSegment Routing (SR)EVPNLog, track, and manage incidents in accordance with defined SLA/OLA processesEscalate issues to CTA, TAC, vendors, or field teams as per escalation matrixCoordinate with vendors and TAC teams for fault isolation and resolutionPerform basic checks, validation, and continuous health monitoring of the networkExecute Standard Operating Procedures (SOPs) and adhere to change management processesCommunicate incident status and updates to stakeholders via calls, emails, and messaging toolsParticipate in RCA, RFO, and post-incident analysisSupport planned maintenance activities, including off-hours or shift-based work, as requiredTechnical Skills RequiredStrong understanding of TCP/IP, LAN/WAN, routing & switchingHands-on experience with:BGP, OSPF, IS-ISMPLS, Segment RoutingEVPNExperience with NMS/NSP tools (e.g., Cramer or similar platforms)Working knowledge of ticketing systems such as ServiceNowBasic understanding of Optical/DWDM technologies (added advantage)Exposure to Nokia platforms is a plusIf you are find yourself that above job responsibiities matching with you than share me your updated resume with mandatory details:Thanks & RegardsAmit Kumar

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