Job Title:
ServiceNow CMDB and ITOM SR. Developer-Pune
Company: Tech Mahindra
Location: Pune, Maharashtra
Created: 2026-02-11
Job Type: Full Time
Job Description:
- 6-8 Years Engineering and Development experience in enterprise tools domain for Infrastructure operations - 4-5 plus years of hands-on implementation experience with ServiceNow ITOM, Event Management, Discovery, CMDB, Service Mapping, Integrations with 3rd party tools using APIs, Orchestration, Cloud Management- Working knowledge of Infrastructure and Application Monitoring Tools Deployment and Functioning- Good understanding and knowledge of Cloud and On Premise Infrastructure/Applications Hosting platforms and environments - College Degree in Information Systems or Engineering or Equivalent technical training/ experience . - Implementation Specialist Trainings accreditation and certifications is desirable in the following:- ServiceNow CMDB- Formal training and Certification in ITIL v4 Foundation- Exposure working in Agile Project Teams Roles and Responsibilites : - As an ITOM Senior Developer focusing on ITOM development and configuration on ServiceNow platform this resource will deliver finalized ServiceNow Solutions utilizing the ServiceNow ITOM applications - The ITOM Senior Developer is comfortable in scripting and coding ITOM solutions, namely Event Management, Discovery, CMDB, Service Mapping and Orchestration - Knowledgeable and familiar in the ServiceNow ITOM offerings and can lead a customer through knowledge and requirements discussions for implementing and deploying ServiceNow ITOM, including the following: Event Management, Discovery, CMDB, Orchestration, Service Mapping, Integrations and Cloud Management. - The ITOM Senior Developer works on a project team, reporting to the Project Manager and Practice Director for ITOM - Code and Test Scripts and Configuration for ServiceNow Discovery - Installs and configures ServiceNow MID Servers in customer environments - Code and Develop customized Patterns, Probes and Sensors for Discovery and Service Mapping. - Deliver technical workshops on ITOM: Event, Discovery, CMDB, Orchestration, Service Mapping, Cloud Management - Expert understanding on import sets and transform maps, working with external data sources, ServiceNow data mapping - Articulate the ServiceNow CMDB Classes for Asset and Configuration, their relationships and dependencies - Construct manual business service maps with relationships and dependencies - Ability to write Orchestration workflows- Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs all scripted aspects of the ServiceNow system- Hands on experience with ITSM modules would be an advantageIMMEDIATE JOINERS ONLY