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Job Title:

Data Engineer SE - II

Company: Helpshift, a Keywords Technology

Location: Pune, Maharashtra

Created: 2025-12-29

Job Type: Full Time

Job Description:

Consumers care first and foremost about having their time valued by brands. Brands need insights into their customer service operation to serve their consumers effectively. Such insights and analytics are delivered through various data products like in-app analytics dashboards and data-sharing integrations. The data platform team is responsible for designing, building, and maintaining the data infrastructure that enables such data and analytics products at scale. We build and manage data pipelines, databases, and other data structures to ensure that the data is reliable, accurate, and easily accessible. We also enable internal stakeholders with business intelligence and machine learning teams with data ops. This team manages the platform that handles 2 Million events per minute and processes 1+ terabytes of data daily.About the role: Building maintainable data pipelines both for data ingestion and operational analytics for data collected from 2 billion devices and 900M Monthly active usersBuilding customer-facing analytics products that deliver actionable insights and data, easily detect anomaliesCollaborating with data stakeholders to see what their data needs are and being a part of the analysis processWrite design specifications, test, deployment, and scaling plans for the data pipelinesMentor people in the team & organizationExperience & Requirements:3+ years of experience in building and running data pipelines that scale for TBs of dataProficiency in high-level object-oriented programming language (Python or Java) is mustExperience in Cloud data platforms like Snowflake and AWS, EMR/Athena is a mustExperience in building modern data lakehouse architectures using Snowflake and columnar formats like Apache Iceberg/Hudi, Parquet, etcProficiency in Data modeling, SQL query profiling, and data warehousing skills is a mustExperience in distributed data processing engines like Apache Spark, Apache Flink, Datalfow/Apache Beam, etcKnowledge of workflow orchestrators like Airflow, Dasgter, etc is a plusData visualization skills are a plus (PowerBI, Metabase, Tableau, Hex, Sigma, etc)Excellent verbal and written communication skillsBachelor’s Degree in Computer Science (or equivalent)

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