IT Support & Infrastructure Engineer | Immediate Joiners | Office IT Setup, Endpoint Management, Glo

We’re hiring a hands-on IT Support & Infrastructure Engineer to join our on-site team in Pune (Night Shift).In this role, you will manage IT systems, network infrastructure, and end-user support. You’ll take ownership of office IT setup, including network setup (VPNs, firewalls, lease lines), Active Directory management, system configuration, and endpoint management , ensuring secure, reliable, and compliant IT operations.If you are a System Administrator, IT Support Engineer, or IT Infrastructure Specialist passionate about infrastructure deployment, troubleshooting, and IT operations, this is your chance to make an impact in a fast-paced environment.NOTE: Immediate Joiners PreferredJob Details- Location: Pune, India - Work Mode: On-site - Shift: Night Shift (6:30 PM – 3:30 AM IST) - Experience: 4–8 Years - Joining: Immediate joiners preferred - Compensation: Competitive, aligned with market standardsWhat You’ll Do- Serve as the primary point of contact for all internal IT support, troubleshooting, and end-user issues. - Manage onboarding and offboarding IT setups, including device configuration, access management, and Active Directory provisioning. - Collaborate with PH and US IT teams to maintain standardized IT operations. - Lead IT infrastructure setup for new office location, including: - Internet lease line, VPN, and firewall configuration - LAN/WAN network setup and troubleshooting - Hardware/software installation for voice and non-voice operations - Oversee IT asset tracking, software deployment, endpoint management, and IT compliance. - Support IT requirements for developers, operations, and support teams. - Ensure system security, network reliability, and data integrity at all times.What We’re Looking For- Bachelor’s degree in Technology or Engineering (B.Tech preferred). - 4–8 years of experience in IT support, system administration, or IT infrastructure (preferably in BPO/RPO environments). - Strong expertise in network setup (VPNs, lease lines, firewalls), Active Directory, and system configuration. - Proven track record in setting up and managing office IT infrastructure from scratch. - Hands-on experience with Windows Server, Office 365, Google Workspace, and endpoint management tools. - Excellent troubleshooting, coordination, and problem-solving skills. - Self-driven team player with the ability to take ownership and deliver results.Nice to Have- Relevant IT certifications such as CompTIA A+, Microsoft Certified: Azure Administrator Associate. - Familiarity with network security, IT compliance standards (ISO 27001, GDPR), and IT service management (ITSM). - Experience in LAN/WAN, server maintenance, hardware/software troubleshooting, and IT asset lifecycle management.Why Join Us- Build and scale IT operations in a growing organization. - Collaborate directly with leadership and international IT teams. - Enjoy a people-first, collaborative, and innovative culture. - Make a visible impact from day one.Perks & BenefitsFamily Health Insurance (comprehensive coverage)Provident Fund (PF)Night Shift AllowanceCab Facility for night shiftsPerformance-based Rewards & RecognitionFun, engaging culture with monthly and quarterly events

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