US Insurance Broking Operations

Urgent Hiring – US Insurance Broking OperationsLocation: Pune & NoidaDomain: US Insurance Broking (PL / CL / EB)We are actively hiring for multiple leadership and domain expert roles in US Insurance Operations. If you have strong experience in Personal Lines, Commercial Lines, or Employee Benefits, this is a great opportunity to move into a leadership or specialist role.Open Positions & CTCSME Trainer – 6 positions – ₹7 LPATeam Leader (TL) – 16 positions – ₹10 LPATeam Manager (TM) – 10 positions – ₹13 LPAService Delivery Manager (SDM) – 10 positions – ₹18 LPARole: SME TrainerExperience: Minimum 5 years in US Insurance BrokingLocation: Pune / NoidaKey RequirementsStrong experience in US broking processesWorking knowledge of Applied EPIC systemHands-on experience in one or more of the below processes across Personal Lines, Commercial Lines, or Employee Benefits:New BusinessRenewalsEndorsements (policy modifications)Cancellations & ReinstatementsCertificates of Insurance (COI)ID CardsRe-marketing to alternative carriersResponsibilitiesDeliver domain and process training to operations teamsCreate training materials, SOPs, and job aidsConduct refresher sessions and knowledge assessmentsSupport transitions and new process migrationsWork closely with Operations and Quality teams to improve process understandingTeam Leader (TL) – 16 PositionsCTC: ₹10 LPALead a team handling US Insurance operationsMonitor SLAs, quality, productivity, and client deliverablesProvide floor support and resolve escalationsDrive performance and team developmentTeam Manager (TM) – 10 PositionsCTC: ₹13 LPAManage multiple teams within US broking operationsEnsure service delivery, stakeholder management, and performance metricsDrive process improvements and operational excellenceService Delivery Manager (SDM) – 10 PositionsCTC: ₹18 LPAOwn client engagement and end-to-end service deliveryManage governance, escalations, and performance reviewsLead transition and stabilization of new processesEnsure SLA adherence and revenue alignmentIf you have relevant US Insurance broking experience and are open to Pune or Noida location, share your updated resume or connect directly for more details.Immediate joiners will be preferred.Contact No: +91-8655512320 Email Id:shoba@

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